Customer Care Intern (Data & Support) null

Opportunity details

Opportunity Type

Internship, Clerkship or Placement

Application dates

Minimum requirements

Accepting International Applications

No

Qualifications Accepted

B

Business

Business Administration

Business Information Systems

Event Management

International Business

Management

Office Studies

Project Management

C

Communication

Media Studies

Working rights

Job Description:

We are looking for a Customer Care Intern to join our family! We're looking for a team-oriented and communicative individuals to help our Customer Care Data & Support team in their day-to-day tasks which includes:

Creating report and analyze Customer Satisfaction Survey
Creating report and analyze NPS Survey
Analyze voice of customer from Playstore and Appstore review
Reporting & Monitoring BPO performance

Requirements:

Active student in university, min. going through semester 5 in any major have a keen interest in venturing FinTech business;
Willing to be located in Jakarta
Fluent in English, in writing or speaking
Have outstanding communication and interpersonal skills, energetic personality that would able to develop relationships with clients, partners and other key stakeholders, including negotiating and building influence;
Creative and strategic thinker with analytical skills, including the ability to analyze data, draw conclusions, and develop recommendations;
Results-oriented mindset is a must. Self-driven and highly motivated to achieve ever-changing target.
Strong administration skills