Gredu
Customer Relationship Management Associate null
Jakarta Selatan
Opportunity Expired
We are looking for fresh, talented, and hard-working individuals who can contribute to our growing family!
Opportunity details
Opportunity Type
Graduate Job
Number of Vacancies
1-2
Application dates
Minimum requirements
Accepting International Applications
No
Qualifications Accepted
B
Accounting
Commerce
Finance
Actuarial Studies
Business
Business Administration
International Business
Management
Office Studies
Project Management
Event Management
Economics
Human Resources
Hospitality Management
Retail & Merchandising
Tourism
Marketing & Advertising
Public Relations
Transport, Logistics & Procurement
Working rights
Read moreYou will be responsible for:
- Implementing behaviour tracker and analyzing user performance metrics
- Handle and resolve customer complaints
- Knowledge of how to apply customer segmentation strategy, metrics, and account planning to prioritize time spent with customers.
- Provide customers with useful information and maintain their expectations
- Do escalation and follow up to respective department regarding client’s feedback
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Bachelor's degree in Business Management
1
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
B
Accounting
Commerce
Finance
Actuarial Studies
Business
Business Administration
Event Management
International Business
Management
Office Studies
Economics
Human Resources
Hospitality Management
Retail & Merchandising
Tourism
2
Work experience
- Bachelor's degree in marketing/economics/business with >2 years of account management experience (Fresh graduates are welcome)
- Excellent communication and listening skill, and good with negotiation
Work rights
The opportunity is available to applicants in any of the following categories.
Indonesia
Indonesian Temporary Work Visa
Indonesian Citizen
Indonesian Permanent Resident