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Infomedia Nusantara
Opportunities
Infomedia Nusantara
1,000 - 50,000 employees
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Support Staff Call Center null
Surakarta
Opportunity Expired
Peluang berkarir dengan Telkom Group - Infomedia Nusantara
Opportunity details
Opportunity Type
Graduate Job
Number of Vacancies
1-99
Application dates
Minimum requirements
Accepting International Applications
No
Qualifications Accepted
I
IT & Computer Science
Computer Science (all other)
Data Science
Hiring criteria
Entry Pathway
See details
Job Description
Koordinasi & create email eskalasi unachievement service level & success call ratio
Real tapping & koordinasi layanan unachievement service level & success call ratio
Mystery shopping & real tapping layanan priority inbound contact center & sosial media
Koordinasi tiket - tiket IT service over SLA
Eksekusi tiket - tiket performance
Koordinasi alert dashboard IT Service
Job Requirement
Pendidikan D3/S1 Jurusan Sistem Informasi, Teknik Informatika, Komputer dan jurusan lain yang relevan
Laki-laki/wanita Usia maks 35 tahun
Menguasai kemampuan troubleshoot network, hardware, software
Menguasai Jaringan / Mikrotik/ PABX/ Server
Mampu bekerja dan berkomunikasi dalam kelompok
Mahir menggunakan aplikasi komputer, terutama mengenai pengolahan data (Ms. Office)
Mampu bekerja dan berkomunikasi dalam kelompok
Memiliki ketelitian yang tinggi dan menyelesaikan tugas tepat waktu
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Entry Pathway
Degree or Certificate
Minimum Level of Study
Associate Degree or higher
Study Field
I
IT & Computer Science
Computer Science (all other)
Data Science